Robust IT Infrastructure: Our services are supported by a comprehensive blend of physical and virtual IT resources, including secure data storage, environmental monitoring equipment, and advanced networking capabilities​​.

Virtual Environment Management: All of Chronicled's systems are hosted on the Google Cloud Services Platform (GCP), with strict access control managed by a team of experts​​.

Change Management Process: We have a formalized change management process, where any proposed changes are reviewed and approved by a dedicated committee. This ensures that all changes, especially those going into production, are thoroughly tested and documented​​.

Security Monitoring: Our security administration team uses various tools to monitor and identify potential security threats. This includes managing firewall configurations, IDS alerts, and tracking security events​​.

Data Backup: We use specialized software for data backup in the cloud, with access restricted to authorized personnel, ensuring data availability and recovery​​.

Access Control: Access to our production environment is strictly controlled and granted only upon approval. We have robust procedures for verifying user access during hiring and termination processes​​.

Continuous Risk Assessment: Our DevOps team is committed to regular risk assessments to ensure the security and integrity of our services. Any vulnerabilities found are promptly addressed and managed through our ticketing system​​.

Information Security Policy: We have an extensive information security policy to ensure our employees are well-informed of their roles and responsibilities. This policy is supported by both formal and informal training programs​​.

Proactive Vulnerability Tracking: Our DevOps team actively monitors and responds to vulnerability alertsensuring continuous improvement in our security posture​​.

To download a copy of our SOC 2 Report, click here.